Richard Alexander Hall

Designer, Support Technician

Education and Certification

A+ Certified Professional

CompTIA certification ID 001000199156

• PC and Windows Installation, Maintenance, and Repair

GED

GED123.com Access Code HML2X9GXQ

• 99th percentile in Social Studies
• 90th+ percentile in Reading and Writing

Experience and skills

Novatek, Provo UT

Designer, Assistant Design Engineer, 2010–Present

• Assist in development of innovative technological concepts for an ecocity project using:
• SolidWorks (solid modeling for machine design etc.)
• Google Sketchup (3D modeling)
• Technical Drawing
• 3D printing
• Assist coworkers with installation, use, and troubleshooting of SolidWorks
• Network document revision control
• Developing network render farm and preparing to do 3D architectural rendering

Wahoo Studios, Orem UT

Designer, May 2003–Aug 2008

• Created Particle Special Effects
• Assisted in Game Level Design through use of:
  • Creative Writing
  • Custom Game Creation Tools
• 3D Studio Max
  • Created, tested, and placed simple 3D geometry and particles in games by modeling, texturing, animating, and exporting
• Excel
  • Used and collaborated in the development of custom game scripting, for video game features such as
    • Events requiring special effects
    • Game object interactions
    • Timed game events
    • Dynamic music
    • Sound effects
• Photoshop
  • Created and animated sprites for Particle Special Effects
• Sound Studio Recording
  • Captured game dialogue or custom sounds using ProTools
• Sound effect management
  • Sound Forge, Guitar Tracks Pro etc.
    • Created, edited, looped, and removed noise from sounds
    • Developed and managed a sound library
• MediaWiki
  • Wrote internal technical documentation in company Wikis
• Adobe After Effects, Sony Vegas Pro, DivX, etc.
  • Video Conversion
  • Assisted in internal multimedia promotions
• Voice Acted for video game characters
• Here is a playlist featuring my game work at my YouTube account

IKANO communications, SLC UT

ISP Support Technician, 2001–2002

• Assisted customers with various issues such as
  • Dial-up internet connection repair
  • Email setup, configuration or troubleshooting
  • General phone support
• Received consistently very positive survey feedback from customers I helped (see below)

PGM Inc, Orem Utah

Telesurveyor, 2001–2002

• Interviewed random respondents for market research
• Entered respondent answers in databases

Other skills

• Type 50wpm
• Command line scripting of
  • Windows
  • GNU utilities
    • wget - Remote retrieval of HTTP web output
    • grep - Regular Expression (regex) sorting and manipulation of retrieved data
  • Fractal Flame (abstract computer art) generative utilities; see autobrood
• Windows registry hacking
• Internet application/Content Management Systems installation and maintenance, e.g.
• This blog; a wiki, forums etc.
  • Created databases and users
  • Installed WordPress, MediaWiki, phpBB forum
  • Designed and installed the WordPress theme at this blog
  • Installed and maintain blog plugins etc.
• Tenor, training in the Sbriglia-Porpora Bel Canto technique
• Acting - IMDB entry (more credit listings pending IMDB verification, and further gigs..)